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Enterprise Content Management Market by Deployment Type (Cloud, On-Premises) By Industry Sector (Transportation, Telecom and IT, Education) – Global Opportunity Analysis and Industry Forecast, 2018-2023


Report Overview

GLOBAL ENTERPRISE CONTENT MANAGEMENT MARKET was valued at USD 29.93 Billion in the year 2017. Microsoft Corporation (US), IBM Corporation (US), Xerox Corporation (US), Oracle Corporation (US), Everteam (France) are some of the key players in the Enterprise Content Management Market with IBM Corporation holding the substantial market share because of its better technological advancements and global reach. Technological up-gradation to cater changing demand of end users, similarly, growth strategies such as developing new products with features for better navigation, analysis, managing records, and workflows were adopted by most of the top players in last 5 years.

Global Enterprise Content Management Market is further estimated to grow at a CAGR of 15.92% from 2018 to reach USD 72.64 Billion by the year 2023. North America region holds the highest market share in 2017 and Asia-Pacific market is considered as the fastest growing market in the forecasted period. At a country level, developed markets like the U.S. as well the emerging markets like China with highest population base holds the notable market share in 2017 and it is projected to grow at a gradual rate in the coming years.


             Maintaining data secrecy and preventing data loss by enterprises

             Organizations adopting to the content ecosystem


             Managing data in case of mergers and acquisitions

             Increasing operational costs due to the periodical changes in technology


             Utilization of the Content Maturity Model


             Lack of technical expertise among small & mid-level enterprises

Segmentation done on the basis of Industry Sector includes Transportation, Telecom and IT, Education, Healthcare, Retail, Manufacturing of which the Retail segment is expected to hold the highest market share during the forecast period. This is because more customers are moving towards cashless payments. The governments of different countries have set strict norms to protect the information related to the customer’s credit card. Thus, more companies are now providing secure and effective ECM’s to handle the challenges that are unique to the retail sector.

The Transportation segment is also expected to grow at the highest CAGR during the year 2018-2023. Transportation companies require an ECM product which would meet all the needs of their departments like HR, Finance, Legal across corporate & branch locations.

Key Benefits for Stakeholders

ECM solutions & service providers

IT consulting service providers

End-use industries

Internet & Cloud service & solution providers.

By Deployment Type



By Industry Sector


Telecom and IT 




Banking, Financial Services, and Insurance


By Division

Supply Chain Management





By Region

North America




Key Market Players

Microsoft Corporation

IBM Corporation

Xerox Corporation

Oracle Corporation  


Alfresco Software, Inc.

Hyland Software, Inc.


M-Files Corporation

Newgen Software, Inc.

(Another brief information of 13 companies will be provided in the report)

Research Methodology:

Genesis Market Insights follows in-depth Research Methodology focused on reducing deviation in the collected data. GMI offers the most precise evaluations and projection for the market numbers. GMI engages following Market Engineering techniques –

  1. Raw Market Data is collected and compared with the Existing in-house Data on a broad front.
  2. Both Bottom-Up and Top-Down approaches are analyzed for segmenting and estimating measurable aspects of the market.
  3. To avoid bias, we filter the collected data collected from authenticated sources.
  4. GMI has a well proven Statistical Modeling System for estimates and forecasts.
  5. Further, the report findings are validated with the Industry Expert Panel on face to face or telephonic interviews.
  6. Panelists are approached from Leading Enterprises across the value chain including manufacturers, suppliers, technology providers, domain experts and buyers so as to validate a thorough and balanced market overview.

Detailed customization is also available for you. Further, if the report listed above does not meet your key requirements. Our customized research report will analytically cover the required market information you need which will help you to plan your business decisions.

Table Of Content

1. Introduction

1.1 Market Vision

       1.1.1 Market Definition

       1.1.2 Market Scope

1.2 Limitations

1.3 Stakeholders

2. Research Methodology

2.1. Research Process

       2.1.1. Secondary Research

    Key Data from Secondary Research

       2.1.2. Primary Research

    Key Data from Primary Research

    Breakdowns of Primary Interviews

2.2. Market Size Estimation

       2.2.1. Bottoms-Up Approach

       2.2.2. Top-Down Approach

       2.2.3. Annual Revenue Process

2.3. Data Triangulation 

2.4. Research Assumptions 

       2.4.1. Assumption

3. Executive Summary

4. Market Overview

4.1. Introduction

4.2. Drivers

4.3. Restraints

4.4. Opportunities

4.5. Challenges

4.6. Regulations

4.7. Supply Chain/Value Chain Analysis

4.8. Patent & Standards

5. Industry Trends

5.1. Introduction

5.2. Porter’s Five Forces Analysis

       5.2.1. Threat of New Entrants

       5.2.2. Threat of Substitutes

       5.2.3. Bargaining Power of Buyers

       5.2.4. Bargaining Power of Suppliers

       5.2.5. Intensity of Competitive Rivalry

6. Enterprise Content Management Market, By Deployment Type

6.1. Cloud

6.2. On-Premises

7. Enterprise Content Management Market, By Industry Sector

7.1. Transportation

7.2. Telecom and IT 

7.3. Education

7.4. Healthcare

7.5. Retail

7.6. Banking, Financial Services, and Insurance

7.7. Manufacturing

8. Enterprise Content Management Market, By Division

8.1. Supply Chain Management

8.2. HR

8.3. Marketing

8.4. Finance

8.5. Others

9. Geographical Analysis

9.1. Introduction

9.2. North America

       9.2.1. U.S.

       9.2.2. Canada

       9.2.3. Mexico

9.3. Europe

       9.3.1. U.K.

       9.3.2. Germany

       9.3.3. Russia

       9.3.4. RoE

9.4. Asia Pacific

       9.4.1. China

       9.4.2. Japan

       9.4.3. India

       9.4.4. RoAPAC

9.5. RoW

       9.5.1. Latin America

       9.5.2. Middle East and Africa

10. Company Profiles

(Business Overview, Financial Overview, Product write Up, Recent Developments)

10.1. Microsoft Corporation

10.2. IBM Corporation

10.3. Xerox Corporation

10.4. Oracle Corporation

10.5. Everteam

10.6. Alfresco Software, Inc.

10.7. Hyland Software, Inc.

10.8. Laserfiche

10.9. M-Files Corporation

10.10. Newgen Software, Inc.

(Another brief information of 13 companies will provided in report)

11. Competitive Analysis

11.1. Introduction

11.2. Market Positioning of Key Players

11.3 Competitive Strategies Adopted by Leading Players

        11.3.1. Investments & Expansions

        11.3.2. New Product Launches

        11.3.3. Mergers & Acquisitions

        11.3.4. Agreements, Joint Ventures, and Partnerships

12. Appendix

12.1. Questionnaire

12.2. Available Customizations 

12.3. Upcoming Events (Trade Fair, Exhibitions, Conferences)


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